Certificate in Hotel Operations

If any phrase characterizes the hospitality and tourism industry today it would probably be “constantly changing.” Worldwide recessionary conditions, globalization, industry-wide focus on sustainability and corporate responsibility are just some of the forces converging and resulting in widespread change. The result is an industry that requires future leaders in hospitality and tourism to be well versed in past, current, and emerging management practices. To this end, this course in Hotel Operations features both historical perspectives and discussions of new trends in a variety of sectors. Our goal is to provide students with the most up-to-date content with the intent that the next generation of hospitality leaders will be fully prepared to great the challenges of this dynamic industry.

Presented in easy to navigate electronic modules.

Set out in a series of 4 focused modules, this course is designed to provide the students with in-depth insight into the practice of Hotel Operations.

With topics ranging from Career Planning, External forces affecting the Industry, Managing Human Resources and Financial Controls to Planning and Leadership & Directing – 4 Weeks of part time or 2 ½ Weeks of full-time study will provide an excellent base to kick start a career.

NOTE! English is the worldwide standard language in Tourism and therefore this course is presented in English, along with a detailed English / Swedish Industry terms dictionary.

STUDY HOTEL OPERATIONS MEANS

• You start your training whenever you want
• You're studying any way you want, with a PC, tablet or mobile phone
• You will decide on your own course of study
• You study where you want

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COURSE PORTAL

You'll get recorded lectures in our course portal where you meet our lecturers with different specialised areas. You'll see short movies with our lecturers presenting themselves and their subjects, and with some screen-recorded lectures in PowerPoint.

The lecture material itself also has access to the course portal when it is time to perform exercise and submission tasks that are submitted for review by our staff, which will then provide feedback to you. You can also check your level of knowledge by responding to diagnostic tests.

In the course portal, there is a Forum where you can discuss and ask other course participants and teachers about the course content. During the course period, you will be in contact with the instructor if you encounter questions or problems, and when you receive feedback on your submission details. Interactivity by chat, mail and phone. Continuous training and submission information is available in the course material so that you can verify on an ongoing basis that you have properly discharged the material.

You'll read the training in our course portal whenever you want. There are screen-played lectures, still images from lectures, exercise details and submission details. You do everything in the course portal, including the examination work.